
Dreame L10s Ultra
Vacuum mopping robot
Dreame L10s Ultra
Vacuum mopping robot
Does this product come with a Swiss or a German plug? I did order at Microspot (far cheaper) but it comes with a German plug and they just offer an adapter (even though I thought that by law they need to supply a Swiss standard plug). Thanks for the answers.
Can the power cable be plugged into the station? If so, the solution with an adapter is not permitted in principle. Contact the responsible customer service and insist that you get a correct cable instead of an adapter. This is also written in the second link below.
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Digitec (or any other Swiss dealer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.
If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.
Info Digitec --> https://helpcenter.digitec.ch/hc...
Point 1 --> https://www.esti.admin.ch/de...
It arrived with a Swiss plug.