Hi, I received mine today was missing original packaging ( actually no packaging at all ) , had scratches from usage and screws seems tampered.

Could you please let me know what is standard packaging for this battery expected upon delivery and if this is a new battery?

Question

Hi, I received mine today was missing original packaging ( actually no packaging at all ) , had scratches from usage and screws seems tampered.

Could you please let me know what is standard packaging for this battery expected upon delivery and if this is a new battery?

Answer

Please contact our customer service directly. It's best to send pictures of the product. Then this can be checked by them.

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